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Health Alert

COVID-19 Vaccine

Northern Nevada Medical Group (NNMG) now offers the COVID-19 vaccine to those age 18 and older per Washoe County vaccine rollout guidelines. NNMG’s vaccine clinic is operating by appointment only and is based on availability of the vaccine and appointment times.

Before scheduling, please read this entire page detailing COVID-19 vaccine safety, what to expect, and more.

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Patient Consent Form

Please complete the patient consent forms listed on our website prior to arriving for your appointment. Having your paperwork ready will lessen the time you are waiting when arriving for your vaccine appointment.

Vaccine Safety and Efficacy

The U.S. vaccine safety commission is responsible for making sure all vaccines are safe. The new COVID-19 vaccines have been evaluated by tens of thousands of individuals who volunteered to be vaccinated as part of clinical trials. The FDA determined the new COVID-19 vaccines are safe and meet all safety and effectiveness standards. Millions of people have already received the vaccine.

To learn more, visit the CDC COVID-19 Vaccine resource page ↗

COVID-19 Vaccine: What to Expect

When you arrive for your COVID-19 vaccine appointment, please have your consent form, valid driver's license and insurance card ready.

After receiving the vaccine from your vehicle, patients will drive to a holding area for 20 minutes while being observed by a clinical staff member. This process allows us to monitor patients for adverse reactions to the vaccine.

Before leaving the clinic, please verify you have received a COVID-19 vaccination card. This card is required to receive your second dose. Patients who receive their first dose at our vaccine clinic are strongly encouraged to obtain their second dose 28-days later at our second dose clinic. You will receive a reminder card at your first appointment. We encourage you to add this to your calendar. You will also receive reminders from NNMG.

It is advised you do not take a fever or pain reducing medication before or after receiving the vaccine unless you are already taking it for a medical condition. Some painkillers may interfere with the vaccine and can dampen your immune system’s response.

COVID-19 Vaccine Side Effects

Patients have reported pain at the site of injection, headache, fever or body aches after receiving their first dose of the COVID-19 vaccine. These symptoms indicate the vaccine is working to build immunity. If symptoms persist beyond one week, contact your provider. If you are experiencing emergent symptoms, call 9-1-1 immediately.

Individuals Who Are Ineligible to Receive the COVID-19 Vaccine

This information is provided by the Centers for Disease Control and Prevention.

If you have had a severe allergic reaction (anaphylaxis) or an immediate allergic reaction — even if it was not severe — to any ingredient in an mRNA COVID-19 vaccine, you should not get an mRNA COVID-19 vaccine.

If you have had a severe allergic reaction (anaphylaxis) or an immediate allergic reaction — even if it was not severe — after getting the first dose of the vaccine, you should not get another dose of an mRNA COVID-19 vaccine.

An immediate allergic reaction means a reaction within four hours of getting vaccinated, including symptoms such as hives, swelling, or wheezing/respiratory distress.

This includes allergic reactions to polyethylene glycol (PEG) and polysorbate. Polysorbate is not an ingredient in either mRNA COVID-19 vaccine but is closely related to PEG, which is in the vaccines. People who are allergic to PEG or polysorbate should not get an mRNA COVID-19 vaccine.

COVID-19 Update: Helping Keep You and Our Community Safe

At Northern Nevada Medical Group, the safety of our patients, physicians, staff and community has always been and remains our top priority.

We continue to see patients in the office for acute and chronic conditions, as well as offer and encourage the use of a full range of virtual options to serve many of your healthcare needs.

To schedule an appointment in the office or a virtual visit using your phone, tablet or computer, please contact your provider's office →.

Learn more about Telehealth visits →

Frequently Asked Questions

As the world continues to navigate the challenges presented by COVID-19, we realize that some people may have questions about seeing their doctor while seeking to address pressing health issues. Below are answers to frequently asked questions regarding the extraordinary measures we are taking during the COVID-19 pandemic to help keep patients, physicians, staff and the community safe.

Q: What steps have been taken to help ensure the ongoing health and safety of patients, physicians, staff, and the community?

In light of COVID-19, we are following the guidelines of the State Department of Health, the Centers for Disease Control and Prevention (CDC) ↗, and our local Infection Control and Prevention Team. We have implemented extra precautionary measures and additional protocols to help ensure a safe and clean environment for our patients, physicians, staff and community. These include, but are not limited to:

  • Appointments scheduled to best avoid crowded lobbies and waiting rooms
  • Pre-screening and on-site testing for COVID-19 before visit (testing, screening questions, etc.)
    • Anyone with symptoms will be evaluated in a safe, dedicated area
  • Social distancing measures in common areas
  • Mandatory mask policies for staff, patients, visitors and providers
  • Limited visitation
  • Rigorous cleaning and disinfection of waiting rooms, exam rooms (between each patient), lobbies and restrooms, including frequently touched surfaces
  • Hand sanitization: We clean our hands before and after we see you. You should clean yours when you enter and exit our building.

We are actively monitoring and responding to all recommendations made by the CDC and our local Health Authority.

Q: What does limited visitation mean?

Consistent with city and county efforts around social distancing to limit the exposure to individuals who may have contracted COVID-19, but are at that time asymptomatic, we ask that patients present to in-person appointments by themselves. If you require a support person to be present at your visit, we will be allowing ONE visitor per patient, and NO children.

Again, this temporary policy is in force to help keep everyone safe.

Q: What should a person expect upon arrival?

Upon arrival to the clinic, visitors are subject to a temperature check and screening. Individuals will be prohibited from entering the facility if they:

  • Have been in contact within the last 14 days with a person suspected or confirmed to have COVID-19
  • Have had a cough or flu-like symptoms, including sore throat, headache, muscle aches, nausea, diarrhea, or abdominal pain, or loss of taste or smell in the last 24 hours
  • Felt feverish or experienced chills in the last 48 hours
  • Had a fever of 100°F or greater in the last 48 hours

Travel history will be queried; those who have had travel outside the country or domestically within the last 14 days will not be permitted to proceed in the clinic.

Anyone suspected with or confirmed positive for COVID-19 will be separated and isolated.

These steps will help prohibit people with symptoms or risk factors from entering our facilities.

Q: What is the clinic doing to help ensure appropriate social distancing?

Common areas and furniture have been rearranged to facilitate social distancing. Everyone is asked to adhere to social distancing etiquette.

Q: Is it safe to go to the Emergency Department if experiencing a medical emergency?

Yes, seeking critical emergency care can be life-saving, therefore do not delay in seeking critical medical care. If a person experiences symptoms such as chest pain, numbness, difficulty breathing or mental confusion or has serious medical injuries, they (or someone else if present) must call 9-1-1 or go to the nearest Emergency Room — it could save a life.

Thank you for entrusting your care to us. When you or your loved ones need services, know that we are here ... safe, trusted and ready to deliver a superior healthcare experience.


The CDC recommends individuals and families follow everyday preventive measures including:

  • Social distancing – avoiding crowds and crowded spaces, avoiding handshaking and hugging, deliberately staying at least six feet away from other people, and replacing in-person visits with remote check-ins using technology.
  • Cover coughs and sneezes with a tissue, then dispose of the tissue.
  • Wash hands often with soap and water for at least 20 seconds; especially after going to the bathroom, before eating, and after blowing your nose, coughing or sneezing.
  • If soap and water are not readily available, use an alcohol-based hand sanitizer with 60-95% alcohol.
  • Routinely clean frequently touched surfaces and objects.
  • Stay home and away from others when you are sick with any respiratory disease symptoms.

If you need help deciding if you should seek medical care, access the CDC Coronavirus Self-Checker on the CDC COVID-19 Symptoms page ↗ by clicking on the Coronavirus Self-Checker button at the top of the page.

Get the latest information and updates regarding COVID-19 ↗

Thank you for your cooperation and for being an advocate for the health and care of your loved ones and all patients.